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Standard Internet App Hangs


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#1 mlapl1

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Posted 23 February 2014 - 01:53 PM

Hello

 

I am writing because my standard Internet App hangs and then resumes.

 

I am using a Samsung SII.

 

When the application hangs, Task Manager reports CPU Usage of 49.9%. After a while, the CPU load goes back to normal. This happened fairly suddenly some weeks ago. I cannot remember installing any specific app. at that time - and usually no other app is running when this happens.

 

I am running android version 2.3.3 Gingerbread. I have added several browsers e.g. Dolphin which also suffers from the same problem and another one too (forget its name now) with also the same problem. I have uninstalled them.

 

I have looked on google for similar problems. Several have reported this issue over a number of years - I cannot find any solutions. 

 

I really do not want to reset the phone as I will lose a lot of stuff and a lot of time.

 

Has anyone else successfully resolved this issue?

 

Best

Andrew

 

 

 

 

 



#2 John Dave

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Posted 26 February 2014 - 01:00 AM

Well, as you don't know exactly about the application causing this problem then I would suggest you to do a factory reset. And before moving forward with a factory reset backup all your data. 


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#3 mlapl1

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Posted 26 February 2014 - 11:12 AM

Thank you very much - it's the factory reset I want to avoid if possible. The issue seems to appear when the keyboard is used in various browsers - not when simply browsing. I have very few apps if any which are active at the same time as the browser - I don't use the phone for much other than phoning or checking email. It would be surprising to me if just having an app installed were a problem but I guess it is possible.

 

Thanks again

Andrew



#4 Jive Turkee

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Posted 02 March 2014 - 12:30 PM

Clear cache and force stop in the browser app as well as clear cache in the keyboard app.  Or you can clear cache for the whole phone with a cache clearing app and then reboot.  Try these first before any factory reset. 


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#5 John Dave

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Posted 10 March 2014 - 11:24 PM

@mlapl1 well, the problem I can think of is you are running the older version of the Android i.e. Gingerbread means you are way behind .... there are some problems with the ROM that is why they keep on upgrading the OS add up new features bug fixes etc... but as its been a long time, so the bug fixes or updates might not support anymore. This is the major problem with the Android device, they stop updating once Google comes up with the newer version ... i would rather prefer you to root your device and flash some new ROMs i am sure you can ROMs, try using the cynogenmod. I am sorry because my suggestion would altogether seems too much destructive .... (I mean i am preferring you to factory reset or flashing new ROM )... but that;s the truth. 


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#6 mlapl1

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Posted 11 March 2014 - 11:34 PM

Thanks so much everybody for your assistance. As you will have gathered I am quite nervous at playing around with my device. I am quite experiences with PCs and servers but have taken no time to learn this "phone". I think I have narrowed it down a bit to the keyboard. All is well until I need to type something (on more than one app). And sometimes (less now that I have removed a few installed apps), the application runs hot (it turns red in task manager and cpu usage rises to around 40%+. In one case it went to almost 100%.) After a while it goes back to normal.

 

Interestingly enough, as I mentioned briefly above, the removal of a couple of unused applications seems to have helped. Maybe I should investigate more along those lines although I appreciate very much the likelihood of the need for an operating system update.

 

Andrew



#7 Jive Turkee

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Posted 12 March 2014 - 05:10 AM

When you use your browser, where does it "hang"? Is it a certain webpage? Are you on wifi or data when it hangs?  Need more info


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#8 John Dave

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Posted 13 March 2014 - 11:09 PM

Thanks so much everybody for your assistance. As you will have gathered I am quite nervous at playing around with my device. I am quite experiences with PCs and servers but have taken no time to learn this "phone". I think I have narrowed it down a bit to the keyboard. All is well until I need to type something (on more than one app). And sometimes (less now that I have removed a few installed apps), the application runs hot (it turns red in task manager and cpu usage rises to around 40%+. In one case it went to almost 100%.) After a while it goes back to normal.

 

Interestingly enough, as I mentioned briefly above, the removal of a couple of unused applications seems to have helped. Maybe I should investigate more along those lines although I appreciate very much the likelihood of the need for an operating system update.

 

Andrew

Hi Andrew, 

I know your quite nervous at playing around and that's completely normal but I will try to build your confidence by telling you that PCs, Server and Playing around with the smart devices are one at the same thing in fact, I found playing with the PC's & Servers are bit more difficult than the smart devices. Well, let me know if you make plan to root down your device, I will help you out (If there is a need arises). Let me know if I can help you out with any other things.... Gracious !! 


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