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Beware - Google Project Fi unable to provide lifesaving E911 service

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#1 bulgin

bulgin

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Posted 21 February 2017 - 07:29 PM

Just purchased a project Fi membership.  Great.
 
Their system is unable to accept my home address for 911, which is very unusual as mail arrives here and I do know how to enter my address.  Fedex, UPS, USPS and countless other delivery services deliver here.
 
This is unfortunate as it will only accept my former address 90+ plus miles away.
 
They clearly need to do some homework.
 
What is more unusual is after spending hours - literally hours - on the phone with two different technical "experts" they ask me to contact the post office and have the post office correct the problem.
 
Excuse me, but the post office is not providing the service.
 
E911 is a critical, life-saving technology that saves countless lives every year - too bad Google can't figure out how to get it to properly propigate in their system.
 
Shameful. Utterly shameful.
 






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