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Contacts changes not updated on GMail account

Android 7.0 Contacts app sync GMail

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#1 ConsJMEA

ConsJMEA

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Posted 09 February 2018 - 02:58 PM

Hello. I'm using Samsung Galaxy J7 Pro with Android 7.0 and Contacts 3.1.17.83. When I add a new contact this change is not updated on my GMail account. However in my phone the Contacts app shows like it is synchronized. I've disabled power saver and I've disabled synchronization then I've deleted the cache in Contacts, GMail and Google Play Store. Then I've deleted my account on the phone and I've reinstalled it again. I've enabled the synchronization but the problem remains. My version of Contacts is up to date.

 

I think that the problem is not on GMail but on the phone because I've another phone Galaxy Express 3 with Android 6.0.1 and Contacts 2.1.38. This phone synchronizes OK with GMail.

I've also observed that GMail synchronizes OK with my J7 Pro if I change an existent contact. But if I add a new contact it is not synchronized on GMail contacts. I would grace some help. Thanks.







Also tagged with one or more of these keywords: Android 7.0, Contacts app, sync, GMail