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please help with system update htc??

Kimmie Leonard

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Okay so i have a htc chacha has it since october, for 3months ive no been able to use the green call button to access my call history. To make a call i need to go through phone book find the person and then call :@ this is reallly annoying as it takes ages to find someone who just called 2 secs ago.. it just gives me the force close error ive reported it 100s of times and still no fix. Now also have been told need to do a system update. Tried last night got quter of the way and came up with a red triangle with an explanation mark i left it to see if it would eventually load but after 4 hour i had to take the battery out to restart the phone. Ive tried 4x still no diffrent, so i tried a factrory reset, backed up all data reset the phone completly and stil no fix to either probelm please help.



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