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S Calendar and Google Calendar notifications reset on power off


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Hi Talk Android Community!

 

Recently I noticed calendar notification settings (of both S Calendar and Google Calendar app) cleared upon power off of my Samsung Galaxy SIII. I'm trying to turn off all S Calendar notifications while leaving on all Google Calendar notifications (prefer this app).

 

Main questions:

-Has anyone else experienced this?

-Does anyone know if S Calendar and Google Calendar notification settings are tied to one another?

 

Samsung technical support is suggesting a factory reset**. As I want to avoid a hard reset, I tried to troubleshoot on my own and noted the below scenario highlighting notification setting status of both S Calendar and Google Calendar before/after power off:

 

 

S Calendar:

Before powering down/or resetting Galaxy SIII:

>Settings

Under "Event notification"

>Set alerts & notifications

>"Off" (radio button selected)

 

After powering down/or resetting Galaxy SIII:

>Settings

Under "Event notification"

>Set alerts & notifications

>"Status bar notification" (radio button selected)

 

Google Calendar app

Before powering down/or resetting Galaxy SIII:

>Settings

>General settings

Under "Reminder settings"

>Notifications (checked)

>Pop-up notification (checked)

 

After powering down/or resetting Galaxy SIII:

>Settings

>General settings

Under "Reminder settings"

>Notifications (unchecked)

>Pop-up notification (unchecked)

 

Would appreciate if anyone has any insight into this!

 

**After contacting Samsung technical support, this is what I was told:

-Tech support initially said that it has to do with removing the battery and said that Google Calendar + S Calendar notification settings are linked to one another.

-(After telling tech support it happened w/o removing the battery and just powering off), technician rescinded original statement

-Then said, should not be happening and suggested a factory reset.

 

Thanks,

cristobalwong

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