tannercat67 Posted May 15, 2013 Share Posted May 15, 2013 HI im girl no nothing about these androids i have a samsung stratosphere and i have verizion service i was told to do a factory reset and it erased my google play store and it say i have a system update but when i do it it fails and a warning sign with an android dude show up i then have to take my battery out and then put it back in and reboot my phone if any one of you smart people can help id greatly appreciate it thanks sincerly this girl Quote Link to comment Share on other sites More sharing options...
Harrison Kaminsky Posted May 15, 2013 Share Posted May 15, 2013 Hi, Harrison from TalkAndroid here. The warning sign is actually signaling that the update is in progress. It does NOT mean that there is a problem. I don't think it was a very good idea to remove the battery while an update was going on, but I would try doing a system update again. This time, let the update run it's course completely and don't remove the battery or turn off the phone. When it's finished, your phone should be restored. Sign in to your Google account and your phone should be fine assuming you didn't damage it when removing your battery during the update. Hope this works out for you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.