8vsaa Posted December 31, 2013 Share Posted December 31, 2013 Hi, my Galaxy Relay 4G with a new battery out of mpj has been used for 1 year keeps losing 4G&WiFi connection while at home. I’ve done everything that I should do and contacted T-Mobile but nothing helpful. It is fine on my PC and my wife’s iPhone, but all my info and apps are on my phone. Please help! Quote Link to comment Share on other sites More sharing options...
John Dave Posted January 2, 2014 Share Posted January 2, 2014 Well !! I can't provide you the sure shot solution but, I think you should try factory reset your device !! Quote Link to comment Share on other sites More sharing options...
peterdroid Posted February 7, 2014 Share Posted February 7, 2014 On all forums where i reading about samsung phones (like all galaxy line) always ppl have problem with this stupid company. Why u just not buy other and better phone : LG or HTC for example. Did u can't understand what galaxy - it's a problem . All developers have always problem with this line of phone. And always, in all forums ppls still talkin about problem with Galaxy : battery,updates, lost wifi or 3/4g . Quote Link to comment Share on other sites More sharing options...
Jive Turkee Posted February 8, 2014 Share Posted February 8, 2014 Those problems occur with other companies too. It's not just one phone or one company. For wifi connection problems, have you rebooted your router? Have you rebooted your phone? Also, you may need to check your wifi settings on your phone. Always try these as a first step to troubleshooting Quote Link to comment Share on other sites More sharing options...
peterdroid Posted March 2, 2014 Share Posted March 2, 2014 But big piece of problem it's in Samsung company and in theirs phones. Quote Link to comment Share on other sites More sharing options...
Jive Turkee Posted March 2, 2014 Share Posted March 2, 2014 But big piece of problem it's in Samsung company and in theirs phones. I've had issues with other phones, too. Just because it's a Samsung, it's not automatically the issue. If you go to LG, Motorola, or HTC forums, they have issues too. But, most of the time it's something that can be fixed on the user's end. I"m not saying Samsung is perfect. They have issues like any other brand. Quote Link to comment Share on other sites More sharing options...
liquidfire3d Posted April 30, 2014 Share Posted April 30, 2014 Love TMO! been with them since 2001.....I loved my old SideKick :) but I don't know what I'd without my Note3(and wifi calling). Quote Link to comment Share on other sites More sharing options...
abbygale45 Posted October 29, 2014 Share Posted October 29, 2014 There may be another device that cancels the signals ......OR it may be because you live in an area where the coverage is weak. DOn't you think so? 1 Quote Link to comment Share on other sites More sharing options...
tieuthao Posted March 31, 2017 Share Posted March 31, 2017 you need to check your situation with another cell phone on your house. it may be because you live in an area where the coverage is weak. Quote Link to comment Share on other sites More sharing options...
Kbay Posted April 10, 2017 Share Posted April 10, 2017 Do you have a problem only at home? With wifi case did you try to reboot your router? Quote Link to comment Share on other sites More sharing options...
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