drd Posted June 15, 2015 Share Posted June 15, 2015 I am trying to use helium previously carbon, to back up my apps and app data to be able to restore on new android phone. But when I try to back them up I get an error message saying that there was an error in the backup and information has been sent to helium. Also in the app listing several apps show they are disallowed for backup. Can anyone explain what's up? Thanks 1 Quote Link to comment Share on other sites More sharing options...
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