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pinkstang83

Transfer photos need help

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I have a droid turbo and a windows 10 laptop. i have tried to transfer photos to my laptop via usb. I have tried many cables. it recognizes it but when i open my photos. there are just the same blue mountain photo icon. I cant see my pics or transfer.

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You can try to save your photos to Google Photos or DropBox first, then log in the same account in the laptop to redownload them. In this way, you can get double security insurance. As for transfer data from Android to computer, you might need to prevent from data loss, especially for those invaluable photos. For this, the most recommendable method is to use the Phone Transfer tool. Besides, before transformation, you need to enable USB debugging and sometimes you need to download some drive inside your PC, then you can see the details of photos. 

Edited by AndyGar

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generally speaking,  ‘Import photos and videos from the Photos app’ will pup up as soon as you plug your droid turbo into the computer. Google account and  Dropbox are also popular to use to manage your phones on Android. Or you can try other phone file transfer tools to move your photos between Android and Windows 10 laptop. 

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