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How to recover Android system on tablet when it's recovery not activate ?


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My tablet (i-joy memphis 10.1inch 4Gb) dropped and the following status happened: I switched it on,OK,... but it stop on the start display and I open it and check for any looses wires, etc. even replace a spare touch screen (just in case). Same result... Thence I Power on again as follows:- Hold Vol+ & Power for 20sec, release and re power on and found the following details:- 

Android system recovery (3e)

1- reboot update now 

2- apply update from adb

3- apply update from sdcard

4- wipe data/factory reset

5- wipe cache partition

6- wipe media partition  

I tried the number 4- but nothing happened.

I can't tried number 3- because i did not have a backup sdcard !

Could somebody help me with HOW TO FACTORY RESET or anything else.

Thanks for help


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