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Dead Xyboard battery after 4 months!!!

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I have a Dead Xyboard battery after 4 months!!! Stone cold. Does anyone know how to get a new battery and insert it in the Xyboard? I did get the Verizon extended warranty (thank god) but I am trying to see if somehow it got knocked loose (think 8 year old with ADHD....yeah, UhOh) before I go into the Verizon Wireless store and asked the $800 question.....

Am beginning to feel like Commander Data when he wanted to remove his positronic emotion chip.....

thanks - MM

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